Users Encounter ‘Untrusted Device’ Error

Thousands of Google Chromecast 2nd Generation users have reported connectivity issues, rendering their devices unable to connect to Wi-Fi. A recurring error message labeled the streaming device as an “untrusted device,” preventing normal operation. The issue, identified with the error code sscr-s4010-2203-2280-g, has left users frustrated and searching for solutions.

The underlying cause of the problem appears to be the expiration of the device’s authentication certificate. Chromecast 2nd Generation, which was initially released in 2015, relied on this certificate for verification and network access. With its expiration, devices worldwide have been affected, making them unusable. The issue was widely discussed on Google’s user forums, where complaints from affected users surfaced rapidly.

Google, which officially discontinued Chromecast devices in August 2024, acknowledged the problem and assured users that a fix was in progress. However, no official timeline has been provided for when the issue will be resolved, leaving many without a functional streaming device.

Google’s Chromecast Discontinuation and the Shift to Google TV Streamers

The discontinuation of Chromecast in August 2024 marked the company’s transition to its more advanced Google TV Streamer. The new streaming device, designed to offer a richer experience, includes upgraded performance, increased storage capacity, and integration with smart home ecosystems.

Between 2013 and 2022, Google released multiple iterations of Chromecast, each featuring enhancements in streaming quality and functionality. The original Chromecast debuted in 2013, offering a simple HDMI-based streaming solution. Subsequent models, such as Chromecast Ultra (2016), introduced 4K support, while the Chromecast with Google TV (2020) brought a more interactive interface, complete with a remote and built-in operating system.

The discontinuation of Chromecast in favor of the Google TV Streamer signals Google’s move toward a more feature-rich and competitive streaming device market. However, the company had assured users at the time that software and firmware updates for existing Chromecast models would continue, making the recent certificate expiration issue a major concern for longtime users.

Uncertainty Surrounds Resolution Timeline

While Google has publicly acknowledged the authentication issue with Chromecast 2nd Generation, the company has not provided a clear resolution timeline. The situation has left users in limbo, with no immediate solution available.

Many affected users have taken to social media and online forums to voice their frustration, particularly since the device was expected to receive continued software support despite being discontinued. The lack of updates from Google has fueled uncertainty regarding the long-term usability of older Chromecast models.

As the company works on addressing the problem, thousands of users remain unable to access their streaming services, raising concerns over the reliability of legacy device support. Whether Google will offer a permanent fix or suggest alternative solutions remains to be seen.